Feedback & Complaints

We make every effort to give the best service possible to everyone who attends our practice. We would strongly encourage patients to provide any feedback or suggestions with regards to our service using the feedback form.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception. You can find more information from our Complaints Leaflet.